Projo Cars Blog

Whistle-blower says defects hidden at Toyota-GM plant

9:38 AM Wed, Nov 21, 2007 |
Peter C. T. Elsworth    Email

TOKYO — An employee at a California plant run jointly by General Motors and Toyota is accusing her managers of allowing serious defects to go unchecked, including faulty seat belts and braking, and retaliating when she resisted, according to a lawsuit filed earlier this month, according to USA Today.

In the case before Alameda County Superior Court in California, Katy Cameron, a certified auditor who has worked for 23 years at New United Motor Manufacturing, says management routinely deleted or downgraded defects from her reports on vehicles since 2005.

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Comments

I am not surprised by this revelation. For the past six years, some entity (supposedly not connected to Toyota) has been harassing and defaming me as I speak out about Toyota engine oil sludge.

It was reported by this entity that I was the one spreading the hoax about the sludge condition. In fact, many lawsuits have been filed. I have connected with hundreds of Toyota owners who confirm major engine problems in the wake of proper maintenance.

Cover ups at Toyota? Deception of the buying public? Fraud? If you ask the 2,000+ owners who have signed my online petition, they will affirm that something is not right at Toyota! What is happening at the expense of the individual Toyota vehicle owners is unconscionable!

Thank you to ALL honest Toyota employees who come forward with the truth. As one who has to endure the unpleasant condition of company backlash (even had a technician at Toyota say I had "an ax to grind with Toyota"), I empathize totally with this Toyota employee! It isn't easy speaking out. Thousands of Toyota customers feel this company is putting everything it has got into keeping the exposure of its vehicle problems to a minimum.

Bottom line...what the buying public does not know can truly hurt them. Connect with other vehicle owners to make sure you know the truth!

Charlene Blake
cblake@erols.com
Toyota Owners Unite for Resolution: Engine Oil Sludge



John Ward said:

Hold on there Charlene Blame!

Leave us not forget the plant you're pinning Toyota to the wall on is a Joint Venture with TWO players!!
So why aren't you laying some of your malicious and contemptuous claims for all ills here on GM too??

Not only that, but there's a lot more to say on your single minded crusade about sludge.
You aren't being fair nor are you being honest in your remarks.
The real causes of the Toyota specific issue are still unknown, and there has been a tremendous amount of speculation about it over the years.
The Toyota situation still hasn't been diagnosed, and many pro and con reasons have been dabated over the years.
Furthermore, the sludge issue occurred in many other makes--some of them with a far greater frequency than Toyota!
They certainly weren't alone in that situation.
I disagree with your narrow focussed assessment of the sludge problem.
You blame Toyota exclusively, where in fact the issue is a complex one with any number of possibilities, and is a problem ALL automakers have had.
Your frequent appearances on the net are characterized by generalities appear to be thinly veiled attempts geared only to raise alarm.
When pressed for facts and verification, you craftily avoid these challenges, and when you do respond, it's always with more alarmist rhetoric.
The absence of factual and verifiable evidence in any of your remarks is conspicuous; it certainly doesn't point to credibility.
While I hesitate to use the term 'lies' in describing much of the rhetoric she liberally dispenses, I must say it seems she does take some pretty wild liberties with the truth!!



John Ward (a.k.a. Silverfox, among other pseudonyms), I see you made your way to this site to protect Toyota once again. You've been defaming me for YEARS as you post to refute my Toyota owner facts. Silverfox is from Canada. You claimed there was no such thing as a Toyota engine oil sludge problem well before the CSP and lawsuit were publicly announced. I was accused of creating a HOAX single-handedly! Imagine that...little 'ole me making up this who sludge story! Meanwhile, Edmund's Town Hall banned me for gathering more facts while it allowed the "spin doctors" to continue to refute any evidence of a MAJOR TOYOTA ENGINE PROBLEM. Interestingly enough, over 6,000 postings resulted after I was banned. The cat was out of the bag, unfortunately for Toyota. Guess no one at TMC was happy I brought it up on public forums, were they?

Let's clear the owner maintenance issue up now. I've been speaking with Toyota customers for almost one DECADE now! This is how long Toyota has been unfarily blaming the Toyota vehicle owners for engine oil sludge since I have been following the matter. Toyota's mistreatment predates this, however. I was not the first to highlight the problem online. Steve Weiss was one of the earliest posters. He got frustrated eventually and moved on.

Toyota owners who have maintained their vehicles per the manufacturer's recommendation have still experienced Toyota sludge. Those who used synthetics have also had the problem. It is a completely false (no, deceptive!) statement to say that sludge will not or does not happen in these circumstances. TMC dealerships have been caught lying about this condition as well. Check out Parris Boyd's blogspot to see what else the dealerships are resorting to when they disagree with their "valued customers." Looks like some tempers have caused some Toyota employees to vandalize and steal in response to Toyota owners using their Freedom of Speech rights to let others know.

If you wish to see some history on this matter, I suggest viewing the Toyota Sludge video on youtube. Be sure to click on the links there and read the channel page as well.

Current Toyota models are showing the same signs of sludge that the original class action lawsuit members' vehicles did. Clearly, the problem of Toyota engine oil sludge has NOT been resolved. Toyota owners are upset, but Toyota continues to look the other way.

Check out the Toyota online petition entitled Toyota Owners Unite for Resolution. There are almost 3,000 signatures there now, which is about the total number of sludge victims that Toyota admitted to. Hmmmm...did they miraculously all find my petition? Or, is Toyota just blowing blue smoke at us in an effort to deceive the public? The Toyota owners think it is the latter. Check out the Toyotaoilgel dot com site for important information.

The tongue-lashing retribution experienced by those of us who care enough to speak out online about the matter is growing. I recently made some comments on the youtube Prius "harmony" videos. My comments were immediately REMOVED! ToyotaUSA is the one who put the videos up on youtube. Is this Bruce Ertmann, formerly the Toyota Manager of Customer-Generated Media? After a decade in this matter, I can accurately say that the internet information is being manipulated by some entities who wish to SPIN the Toyota engine oil sludge inaccuracies.

Two major public complaint forums were permanently disabled in the summer of 2004. Postings about Toyota engine oil sludge was increasing daily with mechanics, oil experts, engineers, Toyota owners, lawyers, etc. chiming in. The Complaint Station for Toyota moderators revealed HACKING on more than one occasion. Toyota was the #1 company, ahead of Wal-Mart, in complaint numbers on that site at the time of the hacking.

Makes you wonder, doesn't it? Guess someone didn't like the Toyota engine oil sludge matter resurfacing---this time with plenty of very angry Toyota owners who were denied coverage of repair costs under the CSP. Let's not forget that Toyota itself described the CSP as "unprecedented and generous." Really?!? Did they bother to ask the Toyota sludge victims about that? Some of these victims are crying, "Deception and Fraud!"

Stay-tuned to this saga as it is far from over! Follow "toyotasludge" on Twitter for updates. The Toyota vehicle owners have been forced to counter the powerful "Toyota protectors" who wish to defame and discredit them if they speak up too loudly. Rest assured, if there is a site where someone is vocalizing, these guys will be there. Check out the counsel dot net site for some vicious attacks on Toyota vehicle owners. Jeff Licquia's blog has evidence of someone impersonating me after first using vulgarities and profanity to attack me in a public forum! The IP address was tracked by the blog author to Canada and Sprint. This "Toyota Protector" used the same IP address and different pseudonyms in the attack.

Nothing new there as this has been happening for a DECADE now! Why, even Bruce Ertmann, Customer Service CEO at Toyota at the time, used a pseudonym on a former Toyota Camry Problems MSN site, which included a lot of Toyota engine oil sludge information and pictures. The site creator called him out about it. As you might guess, I've had to develop pretty thick skin over the years.

Toyota has failed to acknowledge the online petition despite using companies that monitor what is being said about it on the internet. Isn't this STRANGE?!? Bruce Ertmann's friend, Pete Blackshaw, implies that I have a "disproportionate influence on the internet" in his book (on page 125) entitled "Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000." He fails to address the "Toyota Protector" postings which number in the tens of thousands.

We think Pete Blackshaw has it all wrong. Toyota owners who have been wronged won't just tell 3,000. They will tell tens of thousands or more on the internet! Hmmmmm, is this why those pesky "Toyota Protectors" are coming out with such vicious attack posts? Is INTIMIDATION really the only way that those close to Toyota are able to counter this Toyota owner engine oil sludge matter? If so, they will EXPOSED in short order.

What do WE, the Toyota owners, suggest to both TMC and the bullying "Toyota Protectors?" We say time to PROPERLY RESOLVE THIS MATTER BY CORRECTING THE ENGINE PROBLEM.

Didn't Toyota and its associates learn the grade school lesson about bullies? It isn't nice to treat its Toyota owners this way! How did you ever think you could get away with it?!?

Bullies...your turn!



Paul Biden said:

Charlene Blake is a publicity seeking nut case.




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